Information We Collect

When you engage with our activity-based budgeting education programs, we collect information you provide directly to us. This includes your name, email address, phone number, and professional background when you inquire about our services or enroll in programs.

We also gather technical information automatically when you visit our website, including your IP address, browser type, device information, and how you interact with our content. This helps us understand which educational resources prove most valuable to our Australian business community.

• Contact information you provide through forms and inquiries
• Professional background and business context for program customization
• Website usage patterns and educational content preferences
• Communication history and program participation records

How We Use Your Information

Your information serves three primary purposes: delivering exceptional education, improving our programs, and maintaining meaningful professional relationships. We never use your data for purposes you wouldn't expect from an educational organization.

Specifically, we use collected information to communicate about upcoming programs, send educational resources, process enrollments, and provide ongoing support throughout your learning journey. We also analyze aggregate data to identify trends in financial education needs across different industries.

Marketing communications only include updates about our educational offerings, industry insights, and program announcements. You can opt out of these communications at any time while still receiving essential program-related updates.

Data Sharing and Third Parties

We maintain strict control over your personal information. We never sell your data to third parties and only share information when necessary to deliver our educational services or comply with legal requirements.

Limited sharing occurs with trusted service providers who help us operate effectively — our email platform for communications, payment processors for enrollment transactions, and educational platform providers for online content delivery. These partners are contractually bound to protect your information and use it only for agreed purposes.

• Email service providers for program communications
• Payment processors for secure transaction handling
• Educational technology platforms for course delivery
• Analytics services to improve our educational content

Under Australian Privacy Principles, we ensure all third-party arrangements include appropriate privacy safeguards and data handling requirements.

Your Rights and Choices

Australian privacy law grants you significant control over your personal information. You can request access to what we've collected, ask for corrections to inaccurate data, or request deletion of your information entirely.

Want to see what information we hold? Simply email us at [email protected] with your request. We'll respond within 30 days with a comprehensive overview of your data and how we're using it.

If you believe we've handled your information inappropriately, you can lodge a complaint with us directly or contact the Office of the Australian Information Commissioner. We prefer to resolve concerns directly and will investigate thoroughly.

Data Security and Retention

We protect your information through multiple security layers — encrypted data transmission, secure server environments, and restricted access controls. Our systems undergo regular security assessments to identify and address potential vulnerabilities.

Information retention follows practical business needs and legal requirements. Active program participants' data remains accessible for ongoing educational support. After program completion, we retain basic contact information for alumni communications and future program notifications.

Financial transaction records are kept for seven years to comply with Australian tax and business record requirements. Educational progress records are maintained for five years to provide ongoing support and verification services.

• SSL encryption for all data transmission
• Regular security audits and system updates
• Access controls limited to authorized personnel only
• Secure backup systems with encryption protocols

Cookies and Website Technology

Our website uses cookies to remember your preferences, analyze usage patterns, and improve your browsing experience. These small text files help us understand which educational resources prove most valuable to visitors.

Essential cookies enable basic website functionality — keeping you logged into your account and remembering your course progress. Analytics cookies help us understand which content resonates with our audience and identify areas for improvement.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.

International Data Transfers

While Ignite Bridgeon operates primarily within Australia, some of our educational technology providers maintain servers internationally. When data crosses borders, we ensure appropriate safeguards protect your privacy rights.

All international transfers comply with Australian Privacy Principles and include contractual protections equivalent to Australian privacy standards. We work only with providers who demonstrate strong privacy commitments and security practices.

You can request information about specific international transfers affecting your data by contacting our privacy team. We'll explain which services involve international elements and what protections apply.

Changes to This Policy

Privacy practices evolve with technology and regulatory changes. We review this policy annually and update it when our practices change or new legal requirements emerge.

Significant changes will be communicated directly to current program participants and posted prominently on our website. Minor updates reflecting clarification rather than practice changes may be implemented with website notification only.

We encourage reviewing this policy periodically, especially before enrolling in new programs or providing additional information. The effective date at the bottom indicates when current terms took effect.